About the Authorized Payment Service

Eligibility

All personal Coast VISA Desjardins and VISA Desjardins cardholders are eligible for this service.

Payment date

Payments are withdrawn from your chequing account on your Coast VISA Desjardins or VISA Desjardins account statement due date.

Payment notice

Once your application is processed, you will receive a notice indicating the month when your first Authorized Payment will be withdrawn from your chequing account. Your monthly Coast VISA Desjardins or VISA Desjardins account statement will then serve as your monthly payment notice. Payments will be withdrawn from your chequing account on your Coast VISA Desjardins or VISA Desjardins account statement due date.

Notification of changes

To ensure a high quality of service, please notify Desjardins Card Services of any change of financial institution or chequing account number at least seven days prior to the payment date.

Transaction fees

Your chequing account may be subject to transaction fees for the withdrawals depending on your financial institution.

Request for refunds

Desjardins Card Services will reimburse the amounts withdrawn by error within a maximum of 90 days following the withdrawal.

Changing payment option/Ending the agreement

If you would like to change the payment option or end the Authorized Payment agreement, please notify Desjardins Card Services at least three business days before the date of withdrawal from your chequing account by calling 1-800-363-3380 toll free.