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Exclusive Services

Coast Visa Platinum

Emergency Health Care Coverage

The insurance1 covers you and family members in case of accident or illness outside your province of residence.

  • Protection up to $5,000,000 per person insured for eligible required care and services, including transportation, repatriation, living expenses and dental care.
  • This coverage, offered by Desjardins Financial Security, is offered to persons less than 75 years of age.
  • Length of coverage:
    • under 60: 60 days
    • 60 to 64: 31 days
    • 65 to 75: 14 days
    • 76 or over: no coverage

For more information or to obtain additional coverage for longer trips, please contact us:
Canada and United States 1-800-668-4545

See the travel insurance policy (PDF, 351 KB).

Trip Cancellation Insurance

This insurance covers trips within or outside of your province of residence, for the duration of your trip1. You or family members are covered up to $2,500 per person for cancellation before departure and have unlimited coverage in the event of trip interruption.

  • This protection, provided by Desjardins Financial Security, is automatic when you use your Coast Visa Platinum card to purchase your ticket.
  • Coverage begins when the trip is paid.

For more information, please call:

Canada and United States 1-877-838-7615

Auto Rental Collision/Loss Damage Coverage

Auto Rental Collision/Loss Damage2 Insurance covers you if your rental car is damaged or stolen for a period of up to 48 consecutive days when you charge the full cost of your car rental to your card.

What to do in case of accident

Call us at:

  • Canada and the U.S.: 1-888-409-4442
  • Elsewhere in the world: 613-634-4993

How to make a claim

  • Online
    Log on to make a claim or to view the details of your Assurant insurance policy.

  • By phone
    Call 1-888-409-4442 or 613-634-4993.

Baggage Insurance

You or family members are covered up to $500 per person1 against late baggage and up to $1,000 against theft and damage baggage.

  • This protection, offered by The Personal, Insurance Company of Canada, is automatically provided when you use your Coast Visa Platinum card to purchase your ticket
  • Applies exclusively to air travel outside of your province of residence.
  • Length of protection
    • under 60: 60 days
    • 60 to 64: 31 days
    • 65 or over: 14 days

For more information, please call:
Canada and the US 1-877-838-7615

Common Carrier Accident Insurance

If you, or a family member, are the victim of an accident while using public transportation (air, sea or ground), you are insured up to $1,000,000 in the event of accidental death or disability.

  • This protection1, offered by Desjardins Financial Security, is automatic provided that your ticket is charged to your Coast Visa Platinum card.

Information and to make a claim:
Canada 1-877-838-7603

Travel Assistance Service

No matter where you are in the world, day or night, the Coast Visa Travel Assistance service is there for you!

  • Toll-free telephone service 24 hours a day, 7 days a week, for assistance in case of a medical emergency: locating doctors or hospital facilities, dispatch of medical assistance, cash advances or repatriation, or handling of formalities.
  • Assistance in case of loss or theft of your tickets, identification and official documents, legal assistance.

If the need arises, call us immediately:

Canada and the US

1-888-871-3252

Elsewhere (call collect)

(514) 871-3252

Purchase Protection and Extended Warranty

Purchase Protection2 provides coverage in the event of loss or damage for 90 days from the purchase date when you use your card to purchase eligible items, up to a maximum of $50,000 per account per year.

Extended Warranty2 coverage automatically doubles the original manufacturer’s warranty for up to 1 additional year when you use your card to purchase most items.

How to make a claim

  • Online
    Log on to make a claim or to view the details of your Assurant insurance policy.

  • By phone
    Call 1-888-409-4442.

Zero Liability in the Event of Fraud

You are not held liable if fraudulent transactions are made to your card account.

How to detect fraud

Check the purchases posted to your Visa account for any unauthorized transaction3. An easy way to do this is to check your statement and balance on AccèsD, available at all times online and over the phone.

How to report fraud

Call us at 1-800-363-3380.

Hertz Discount

Get a discount on a short-term car rental at all participating Hertz car rental agencies worldwide.

For reservations anywhere in the world:

  • From Canada 1-800-263-0678
  • From the U.S.: 1-800-654-3131

To take advantage of the discount, simply mention your affiliation with the Coast Visa Platinum business program, when reserving (discount number CDP#1629632). Then, once on site, present your Hertz identification card.

To apply for a card, simply visit your Coast Capital Savings branch.

For more information about Exclusive Services, please see the booklet (PDF, 362 KB).

1. Certain conditions apply.
2. Insurance coverage is underwritten by American Bankers Insurance Company of Florida (ABIC). ABIC, its subsidiaries, and affiliates carry on business in Canada under the name of Assurant®.
®Assurant is a registered trademark of Assurant Inc. Details of your insurance coverage, including definitions, benefits, limitations, and exclusions, are in the Certificate of Insurance provided with your card.
3. See your variable credit contract for the definition of an unauthorized transaction.

 
 
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